Our Team
The Massachusetts Adult Literacy Help Desk connects adult learners with the programs and services they need to learn, grow, and achieve their personal, professional, and community goals. Our staff knows adult education and is here to help you get where you need to go.
Alexandra Papagno
Director, SABES PSPDC
Alexandra has worked in adult education and volunteer management since 2009, including four years as the MA Adult Literacy Help Desk Coordinator. Previously, Alexandra was the Senior Volunteer Manager at the Boston Debate League and the Education Program Coordinator at South Boston en Acción, where she led community-based programming combining ESOL and civic engagement. Her work is driven by a commitment to learning as a tool for individual and collective transformation and to making high-quality, student-centered learning opportunities available to all.
Alexandra has a Bachelor of Arts in Spanish and a Certificate in Native American and Indigenous Studies from UMass Amherst.
Jane Brandt
Project Coordinator, SABES PSPDC
Jane is the Project Coordinator for the SABES PSPDC team at World Education, Inc. She has been teaching the English and Spanish languages to Adult Learners since 2006. Her background in Second Language Acquisition Curriculum and Instruction drives her passion for access to learning, development, and resources for all people.
Jane was also a K-12 educator for 14 years, throughout which she supported her learners and families of other languages by facilitating parent groups, developing country orientation materials and interpreting for Spanish-speaking families.
Jane has a dual Bachelor of Arts in Spanish and Communication from UMass Amherst and a Master’s of Education from UMass Boston.